Shipping and Policies FAQ
How long will it take for my order to ship?
All strands are made to order. Please allow 7-10 business days following your purchase for creation, and a shipping notification. We ship via United States Postal Service (USPS). Once your order is shipped you will receive an email with tracking information that allows you to keep up with the status of your order. Apparel is printed through a third-party vendor. At this time, it can take 7-10 days for items to ship.
you can upgrade your shipping option at checkout.
What if I put the wrong shipping address?
Please double check your shipping address, once an order has shipped we are no longer responsible. You will have to place a new order. If your order has yet to ship, and you need to update address please email us at WaistsoLovely@gmail.com.
USPS lost my package. What can I do?
Once an order is shipped it is no longer in our care. We are not responsible for lost packages. If a package is lost you will have to contact USPS and file a claim for your package. Click here for more information on filing a claim.
My tracking number says package was undeliverable. What should I do?
Please call your local post office as soon as you realize the package was undeliverable to see if a hold can be placed on your package. If for any reason your package was unable to reach your home and is returned to us we can resend the package, but you will be responsible for the shipping cost. Shipping cost are determined by area in which item is being shipped.
How does COVID-19 effect my package?
Due to the COVID-19 pandemic USPS has been experiencing delays by as much as 7-10 business days. Please allow extra time for packages to arrive.
Can I return my waist beads?
All sales are final. If you receive an item and it is broken or damage upon arrival please send a picture to Waistsolovely@gmail.com so we can resolve the issue. We will replace your strand free of charge within seven days of receiving your purchase if there is any damage on behalf of Waist So Lovely. We will not replace strands due to incorrect measurements. If your strand arrives and it does not fit you will have to purchase a new strand. If your strand has a clasp and is too small you can purchase a waist bead extender.
Waist bead information
What are the reasons for wearing waist beads?
Please see our waist bead informational page by clicking here, for more information.
How do I get my measurements?
It is important that each client measures with the inches side of their measuring tape. If you do not have measuring tape, you can use a printable measuring tape by clicking here, and following the instructions on the page. For detailed instructions on measuring visit our tie the knot page by clicking here.
Please place measurements in the notes section of your order.
How do I tie on my waist beads?
Please see our let's tie the knot page by clicking here for a video, and written instructions on how to tie your waist beads.
***Please do not use pants size as waist size, it is not accurate due to the uniqueness of each person’s body.
Can I add a clasp to my waist beads?
We do offer barrel clasp for an additional price. You can add the color you would like to your cart prior to check out. If a clasp is not added to your order you will receive a traditionally tied strand.
Do you offer waist bead repairs?
Waist So Lovely only repairs waist beads purchased from our company. The cost of a bead repair depends on the amount of material needed to fix the strand. Please email us at Waistsolovely@gmail.com with pictures, as well as a description of what needs repairing. An invoice will be sent to you once request has been assessed.
Does the string stretch?
Waist So Lovely does not offer stretch waist beads.
My waist beads do not look like the color(s) in the pictures.
We apologize if your waist beads are slightly different than the pictures on our site. We try our best to catch strands in natural lighting, but sometimes they may be a tad bit different than the picture. Please keep this in mind when ordering strands. If you are not sure about a color, please email us at Waistsolovelydesigns.com for more details.
Will my colors fade?
We pride ourselves in using beads that can handle being worn daily, even during showers and exercise. While we do our best to select beads that will last ,showering, body oils, over exposure to sunlight, sweat and lotions can cause color dullness or fading over time.
Do colors have meanings?
Yes. see color descriptions on our waist bead information page by clicking here. Designs also have descriptions of the intended meaning under them.
I want an item that is sold out. Will it restock?
While many items can be made again, some items are made of rare beads and findings and will be produced in limited quantities.
Do you do private tying’s?
Yes. For clients in the St. Louis area, you can set up an appointment to get your strands tied on. If you would like to set up an appointment please email us at firstname.lastname@example.org.